Support
Email [email protected]. We read everything and reply within a few days. Include your device model, iOS version and a screenshot if you can.
Common questions
I bought Remove Ads and still see ads
Open Me → Restore purchases. Ads stop immediately once restored. If not, email us with your Apple receipt.
My streak reset
Streaks need the Daily completed each local day. Freezes (earned every 5 Dailies, max 2) cover a single missed day automatically.
A puzzle seems to need guessing
It doesn't — every puzzle passes a human-technique solver. Use a hint at step 2 and it will show the deduction. If you believe you've found an exception, email the puzzle ID from the pause screen.
Progress didn't sync to my iPad
Both devices need iCloud signed in with iCloud Drive on. Sync happens on launch and after each solve.
How do I delete my data
There are no accounts. Deleting the app removes local data; iCloud data is removed from Settings → Apple ID → iCloud → Manage Storage.